Terms of Service
- Acceptance of Terms
- Eligibility
- Account Registration
- Services Description
- Acceptable Use
- API Keys & Third-Party Services
- Intellectual Property
- Free Tier & Subscriptions
- Payments & Refunds
- Disclaimers
- Limitation of Liability
- Indemnification
- Termination
- Force Majeure
- Changes to These Terms
- Dispute Resolution
- Governing Law
- Contact Us
Please read these Terms of Service carefully before using Ultra Prompt. By accessing or using the platform, you agree to be bound by these terms. If you do not agree, do not use the service.
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Ultra Prompt LLC ("Company," "we," "us," or "our"), the operator of Ultra Prompt, accessible at ultraprompt.co and related domains.
By accessing or using any part of Ultra Prompt, whether or not you create an account, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or policies we may post. Your continued use of the service constitutes ongoing acceptance of these Terms as they may be updated from time to time.
2. Eligibility
You must be at least 16 years of age to use Ultra Prompt. By using the service, you represent and warrant that you meet this age requirement.
If you are using Ultra Prompt on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall include that entity.
Ultra Prompt is not available where prohibited by law. It is your responsibility to ensure that your use of the service complies with all laws and regulations applicable in your jurisdiction.
Minor Use: Misrepresentation of Age
If you are under the age of 16 and access or use Ultra Prompt, you have done so by misrepresenting your age in violation of these Terms. Such misrepresentation constitutes a material breach of this agreement. By using the service despite being under 16, you, and where applicable, your parent or legal guardian, expressly waive and forfeit any and all claims, demands, causes of action, and rights to pursue legal action against Ultra Prompt LLC, its officers, directors, employees, and affiliates arising out of or related to your use of the service. Ultra Prompt LLC bears no liability for any harm, damages, or losses alleged to result from the use of the service by a minor who gained access by misrepresenting their age. Parents and legal guardians are responsible for monitoring and controlling minors' access to the internet and online services, including Ultra Prompt.
By using Ultra Prompt, you represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to U.S. government embargo or sanctions, and that you are not listed on any U.S. government list of prohibited or restricted parties, including those maintained by the Office of Foreign Assets Control (OFAC). Use of Ultra Prompt in violation of applicable sanctions laws is strictly prohibited.
3. Account Registration
To access certain features of Ultra Prompt, you must create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password confidential and secure
- Be responsible for all activity that occurs under your account
- Notify us immediately of any unauthorized use of your account
You may not share your account credentials with others, create accounts for third parties without authorization, or use another person's account without permission. Each individual may maintain only one account. Creating multiple accounts to circumvent free tier limits, paywalls, or account restrictions is a violation of these Terms and may result in immediate termination of all associated accounts. We reserve the right to disable or terminate accounts that violate these Terms. Teams and businesses can purchase multi-seat access self-serve through the Business Hub plan (see the Business Hub Organizations & Seats section below); organizations needing more than the Business Hub seat maximum should contact us at support@ultraprompt.co about enterprise arrangements.
4. Services Description
Ultra Prompt is a prompt engineering platform that provides users with access to a library of AI prompt templates, a prompt generation and refinement interface, and tools for building and chaining prompts through a visual interface ("Power Creator").
Core features of Ultra Prompt, including browsing template categories, selecting templates, and generating formatted prompt text, do not require an API key and function entirely within your browser. The optional AI-powered features, including Send to AI (submits your generated prompt to an AI model), AI Preview (generates a live preview of your prompt), AI Refine (uses AI to refine your prompt), Rate My Prompt (AI evaluation and scoring), Magic Fill (AI-assisted form filling), Vault AI cleanup (AI reformatting of saved items), and Agent Studio AI Critique: run through one of two lanes, at your choice where both are offered:
- Bring Your Own Key (BYOK). You provide your own API key from a supported provider (such as Anthropic, OpenAI, xAI, or Google), or connect a model running on your own hardware. Requests go from your browser to your provider under your own account, and your key never leaves your device.
- In-House "Ultra Prompt AI." We host an AI model (currently an open-weight model running on our cloud infrastructure) that powers these features without any key, included with paid plans as a metered monthly allowance of AI credits, with a small introductory allowance available to signed-in free users where offered.
AI Credits: the In-House Allowance
In-House AI usage is metered in AI credits. Different actions and larger jobs use more credits: each action carries a base cost, multiplied by the size of the prompt or content being processed, up to a per-action cap. Your allowance resets monthly; unused credits do not roll over, have no cash value, and are not refundable. When your monthly allowance is used up, In-House AI features pause until the next cycle, the BYOK lane, and every non-AI feature of the platform, remain fully available. We may adjust credit costs, weightings, allowance sizes, and the underlying model as the service evolves; material reductions to a paid plan's allowance will be treated as a plan change under Section 8 (30 days' notice). We may rate-limit or suspend In-House AI usage that indicates abuse or automated misuse.
AI Features: No Guaranteed Service
All AI-powered features, whether running through your own key or through the In-House AI, are provided as convenience tools, "as is." Ultra Prompt LLC makes no promise, guarantee, or warranty that these features will be available at any given time, produce accurate or satisfactory results, or meet any particular standard of performance. AI models, including the model we host, are probabilistic systems: their availability and output quality are affected by provider availability, network conditions, model behavior, and the inputs you supply, and the same request can produce different results on different runs. You acknowledge that output from the In-House AI is subject to the same limitations, disclaimers, and review obligations as output from any third-party model, and Ultra Prompt LLC's hosting of the model does not create any warranty of its output. Use of these features is entirely at your own discretion and risk.
Prompt Output Quality
The quality, accuracy, and usefulness of prompts generated through Ultra Prompt are directly influenced by the information, context, and inputs provided by the user. Ultra Prompt LLC makes no guarantee that any generated prompt will produce a specific result when used with a third-party AI model. By using the platform and generating prompts, you acknowledge that output quality is subject to your own inputs and the behavior of third-party AI systems beyond our control. You expressly waive any right to pursue a claim against Ultra Prompt LLC based on dissatisfaction with the results of any generated prompt or AI model response.
API Token Usage: No Liability
Ultra Prompt LLC is not responsible for any API token consumption, usage charges, rate limit violations, or billing incurred through your use of third-party AI provider accounts in connection with the platform. You are solely responsible for monitoring your API usage and any associated costs. We strongly recommend reviewing your AI provider's billing and usage dashboard regularly. Any disputes regarding API charges must be directed to the respective AI provider, not to Ultra Prompt LLC.
We reserve the right to modify, suspend, or discontinue any part of the service at any time, with or without notice. We will make reasonable efforts to notify users of material changes that affect their experience. Paid subscribers will receive at least 30 days' advance notice of any material discontinuation of core service functionality, except where prohibited or made impracticable by circumstances beyond our control.
Beta and Experimental Features: Features marked as beta, experimental, or in early access are provided for testing purposes and may be unstable, incomplete, subject to change, or removed at any time without notice. Your use of experimental features is at your own risk, and Ultra Prompt LLC makes no warranty regarding their reliability, continuity, or fitness for any purpose.
Vaults & Saved Content
Ultra Prompt offers an optional Vault feature that lets you save deliverables you create or import (for example, a Cookbook of recipes) to a private, per-user library tied to your account. Saving is always an explicit, opt-in action. Certain Vault capabilities, AI cleanup of saved content, importing from a link, photo uploads, and unlimited saved items, are Pro features; the free tier may save your own pasted deliverables as text, up to a per-vault item limit. The Vault, like all features, is provided "as is," and we make no warranty that any particular capacity, capability, or item limit will remain unchanged (see Sections 8 and 10). When you use the link-import feature, our server retrieves the page you request on your behalf (identifying itself as "UltraPromptBot") solely to return content for your personal reference; we do not crawl, index, or republish third-party sites, and site owners with concerns about our fetcher can contact us at support@ultraprompt.co.
Pipelines, Playbooks & Agent Studio
Power Creator lets you build multi-step pipelines and save them as Playbooks (stored to your account so you can re-run them); Agent Studio lets you design and export agent, skill, and persona blueprints for third-party platforms that run them. These features, some of which are Pro-only, are provided "as is." Exported blueprints and prompts are intended to run on third-party platforms whose behavior, availability, and policies are outside our control, and we make no warranty as to the results any such platform produces.
Agents: Operation & Responsibility
An "agent," as the term is used anywhere on this platform, is a configuration: a set of instructions, prompts, and blueprints that directs an AI model. This is true whether you build the agent yourself in Agent Studio (for personal or business use) or we build it for you under a paid Commission (see Section 8, Commissioned Content). With one exception, the demonstration agents we host in the public Showroom, governed by the "Public Demos" section below, an agent is not software we run for you: it executes on the AI platform or model you deploy it to, under your accounts, and that platform's behavior, availability, and terms of service are your responsibility to manage. By building, purchasing, or deploying any agent, you acknowledge and agree that:
- You are the operator. An agent acts on your instructions, under your accounts, on your behalf, never on Ultra Prompt LLC's. Nothing an agent produces, sends, or does is done by Ultra Prompt LLC, and nothing in these Terms or in any agent's design creates a partnership, joint venture, or agency relationship between you and Ultra Prompt LLC. The word "agent" describes the configuration, not a legal agent of anyone.
- We are not responsible for the AI platform's output. An agent configuration directs an AI model that Ultra Prompt LLC does not own, operate, or control, whether a third-party service (such as ChatGPT, Claude, or Gemini) or a model you run locally. Ultra Prompt LLC is not responsible for anything that model produces when running an agent, including inaccurate, incomplete, fabricated, biased, offensive, or otherwise objectionable output, or output that deviates from the agent's instructions. The same configuration may produce different results across models, model versions, platforms, and even successive runs, and platform providers may update their models at any time in ways that change an agent's behavior without notice to you or to us. We make no warranty that any agent will behave consistently or as configured on any platform, and any dispute about a model's behavior or output lies with the platform provider, not with Ultra Prompt LLC.
- Human review is required before outputs are acted on. Agent outputs are drafts and suggestions. You are responsible for having a human review each output before it is sent, published, or relied upon, especially communications with consequences, such as payment and collection notices, hiring and employment communications, advertising, and anything touching health, legal, or financial matters. Deploying an agent to act or send without human review is entirely at your own risk, and Ultra Prompt LLC accepts no responsibility for the results of unsupervised or automated use.
- Compliance with law is yours. You are solely responsible for ensuring that your use of agent outputs complies with all laws applicable to your business and its communications, including, without limitation, consumer-protection, debt-collection, telemarketing and messaging-consent, employment, and advertising-disclosure laws, and for honoring any legal requirement to disclose that a communication or interaction is AI-assisted where such a requirement applies to you.
- An agent is not a professional. Agents must not be presented, to your staff or to anyone else, as a licensed professional or a substitute for one. Outputs are not legal, medical, financial, tax, or other professional advice, no matter how the agent is configured or what persona it carries.
- Safety instructions must stay intact. Agent configurations we author, whether in platform templates, exports, or commissioned work, may include safety, escalation, and disclosure instructions. If you remove, weaken, or circumvent them, or otherwise modify a configuration we delivered, you assume full responsibility for the modified agent's behavior.
- Business deployments carry your accountability. If you deploy an agent within your organization or in any role that interacts with your customers or the public, you are responsible for how your personnel use it, for everyone it interacts with, and for its conduct as if it were your own. The Acceptable Use terms in Section 5 apply fully to the configuration and deployment of agents: an agent may not be configured to do anything you may not do yourself, including deception, harassment, spam, or unlawful activity.
- Commissioned agents. Agent configurations delivered under a paid Commission are governed by the Commissioned Content terms in Section 8 as to ownership, delivery, and refunds (the delivered files are yours to keep; the supporting library and updates require an active subscription), and by this section as to their operation and your responsibility for them.
MCP Server & Keys
Ultra Prompt provides an optional Model Context Protocol (MCP) server that exposes the Ultra Prompt library and prompt-building tools to compatible third-party MCP clients you choose to connect. Access requires an Ultra Prompt account and an MCP key generated from your account; the free tier is subject to a monthly call limit, and unlimited use is a Pro feature. You are responsible for keeping your MCP key confidential and for all activity conducted through it, as with any access credential. You are responsible for the MCP client and any third-party application you connect and for complying with its terms; Ultra Prompt LLC does not control and is not responsible for the behavior, availability, or data practices of third-party MCP clients. We may rate-limit, suspend, or revoke MCP access or keys to protect the service or enforce these Terms or applicable usage limits. The MCP server is provided "as is," with no warranty of availability or compatibility with any particular client.
Agents Connected to the MCP Server
Agents (as defined above) may be configured to use the Ultra Prompt MCP server, for example, an agent running on your AI platform that fetches templates or builds prompts through your MCP key. When an agent and the MCP server are used together, the following applies in addition to everything above:
- Your key, your agent, your activity. Every MCP call an agent makes using your key is attributed to you: it counts against your usage limits, is governed by the Acceptable Use terms, and is your activity for every purpose under these Terms, regardless of whether a human was watching the agent when it made the call. Because agents can call automatically and repeatedly, you are responsible for your agent's call volume; we may rate-limit, suspend, or revoke access in response to runaway, looping, or abusive automated calling to protect the service.
- Embedding a key is disclosing a key. If you place your MCP key inside an agent configuration, blueprint, export, Share Link, or any file that leaves your control, you have disclosed your credential: anyone who obtains that configuration can act as you until the key is revoked. Ultra Prompt LLC is not responsible for activity conducted through a key you exposed. Revoke and reissue keys from your account the moment you suspect exposure.
- Entitlements pass through unchanged. Content an agent accesses over MCP remains subject to exactly the same tier, license, and plan terms as content accessed any other way, free-tier limits, Pro features, Business Hub vertical libraries, and commissioned templates licensed under Section 8 included. An agent may not be used to circumvent any access gate, and may not be used to systematically extract, mirror, store, or redistribute the Ultra Prompt library or any part of it beyond the scope of your own licensed use, consistent with the intellectual property terms below.
- No new warranty arises from the combination. The MCP server, agent configurations, and the AI platforms that run them are each provided or operated as described in their own sections, and using them together creates no additional warranty of reliability, consistency, or fitness. We may modify, rate-limit, or discontinue MCP endpoints and tools as the service evolves, and agent workflows that depend on them may stop working without notice; Ultra Prompt LLC is not liable for the failure of any automated workflow you build on that dependency.
Public Demos: the Showroom
Ultra Prompt may offer public demonstration experiences (the "Showroom," at /try or similar addresses) where visitors can converse with demonstration agents we host, without creating an account. By using a public demo, you agree to the following:
- It is a demonstration. Demo agents exist to show what the platform can build. You are talking to an AI system, not a person. Everything a demo agent produces is a draft for a human to review, it is not legal, medical, financial, tax, or other professional advice, and no professional relationship of any kind is created by the conversation.
- Provided as-is, with limits. Demos are provided "as is," with no warranty of availability, accuracy, or fitness. Sessions are subject to message, session, and daily caps and other technical limits; we may change, restrict, or discontinue any demo at any time without notice.
- Do not submit sensitive information. Demo conversations are not a secure channel. Do not enter passwords, financial account details, health information, government identifiers, or anyone's personal information. Anything you type is processed by an AI model to produce the reply.
- Operational data. We process limited technical data (such as session counters and rate-limit information) to run the demo and prevent abuse, and if you choose to provide your email address to continue a session, it is collected as described in our Privacy Policy. Providing an email is optional; it subscribes you to our newsletter, and you can unsubscribe at any time.
- Age. The Showroom is intended for visitors 16 and older. If you are under 16, do not use the demo.
- Your use of demo output. If you take something a demo agent drafted and use it in the real world, that choice and its consequences are yours, the disclaimers, limitations of liability, and review obligations in these Terms apply to demo output exactly as they apply to any other AI output on the platform.
5. Acceptable Use
Lawful use applies to every part of Ultra Prompt. This Section applies to all features and services we provide, including Classic Templates, Advanced Chaining, Power Creator, Pipelines & Playbooks, Agent Studio, Vaults, the In-House AI, and the MCP server. You may not use Ultra Prompt, or anything you create, save, import, export, or build with it, including prompts, agents, skills, personas, automations, pipelines, and saved or imported content, to plan, develop, operate, promote, fund, or otherwise facilitate any activity, business, or venture that is illegal under any applicable local, state, national, or international law, or that is intended to cause unlawful harm to others. This restriction extends to the use of exported blueprints, automations, or connected MCP clients to carry out unlawful activity outside the platform.
You agree to use Ultra Prompt only for lawful purposes and in a manner consistent with these Terms. You agree that you will NOT use the service to:
- Generate, distribute, or facilitate content that is illegal, harmful, abusive, harassing, defamatory, or obscene
- Create prompts intended to produce content that violates the terms of service of any AI provider whose API you connect to the platform
- Violate any applicable local, state, national, or international law or regulation
- Attempt to reverse engineer, decompile, copy, or create derivative works of the Ultra Prompt platform or its underlying code
- Attempt to gain unauthorized access to any part of the service, its servers, or any systems connected to it
- Interfere with or disrupt the integrity or performance of the service
- Use automated means, bots, or scripts to access or use the service in ways that violate these Terms
- Circumvent, bypass, or abuse free tier limits, paywalls, or account restrictions
- Resell, sublicense, or otherwise commercialize access to Ultra Prompt without our express written consent (except as permitted under an enterprise agreement with Ultra Prompt LLC)
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Use the link-import feature to retrieve content you do not have the right to access or save, to access non-public, private, or access-restricted URLs, or to infringe the copyright or other rights of any third party
- Upload, save, or import content that is illegal, infringing, or that you do not have the right to store
We reserve the right to investigate violations and take appropriate action, including suspending or terminating your account and reporting to law enforcement where applicable.
6. API Keys & Third-Party Services
Ultra Prompt is not designed to store, transmit to our servers, or access your third-party API keys. Your API keys are stored in your browser's local storage on your own device and are not sent to Ultra Prompt LLC's servers.
When you connect your own API keys to Ultra Prompt, you acknowledge and agree that:
- You are solely responsible for your API keys, including their security and any costs or charges incurred through their use
- We are not liable for any unauthorized use of your API keys or any charges billed to your accounts at third-party AI providers
- You must comply with the terms of service of any third-party AI provider whose API you use in connection with Ultra Prompt
- We do not guarantee the availability, performance, or outputs of any third-party AI models or services
- Any content generated through third-party AI APIs is subject to those providers' own terms of service and acceptable use policies
Ultra Prompt uses a Cloudflare Worker proxy solely to facilitate CORS-compliant requests to the Anthropic API. This proxy is designed as a transparent passthrough, it is not designed to store, log, or inspect your API keys or prompt content. We periodically review our proxy configuration to confirm that no sensitive parameters are being logged. Cloudflare may collect standard network traffic metadata in accordance with their own privacy policy, which you can review at cloudflare.com/privacypolicy.
7. Intellectual Property
Our Property
Ultra Prompt, including its design, code, prompt templates, interface, branding, and all associated intellectual property, is owned by Ultra Prompt LLC and is protected by copyright, trademark, and other applicable laws. Nothing in these Terms grants you ownership of or a license to our intellectual property beyond what is necessary to use the service as intended. The selection, arrangement, categorization, and curation of prompt templates within the Ultra Prompt library constitute original creative expression protected by copyright, regardless of whether individual elements are themselves protectable.
Your Content
You retain full ownership of any custom prompt templates or content you create within Ultra Prompt. By using the service, you grant us a limited, non-exclusive license to store and display that content solely for the purpose of providing the service to you. We do not claim ownership of your prompts or generated outputs.
Your Outputs
Prompts you generate using Ultra Prompt's templates are yours to use for any personal or commercial purpose. We make no claim to the outputs produced.
Vault Content
You retain full ownership of the content you save to your Vault. By saving content to your Vault, you grant Ultra Prompt LLC a limited, non-exclusive license to store, process, and display that content solely for the purpose of providing the Vault and its features to you, for example, displaying your saved items, generating signed links to your uploaded photos, and, where you request it, using AI to clean or reformat an item. We do not claim ownership of your saved content, and Ultra Prompt does not and will not use your Vault content to train AI models. When you import content from a third-party source using the link-import feature, you are responsible for ensuring you have the right to save and use that content for your personal reference; Ultra Prompt LLC grants you no rights in third-party content and is not responsible for how you use content you import.
Saved Playbooks
You retain ownership of the pipelines and Playbooks you create. You grant Ultra Prompt LLC a limited, non-exclusive license to store and display them solely to provide the service to you (for example, to list and run your saved Playbooks across your devices and via the MCP server). We do not claim ownership of your workflows and Ultra Prompt does not use them to train AI models. Playbook storage is a Pro feature and is subject to the subscription terms in Section 8.
Agent Studio Blueprints
Blueprints you design in Agent Studio are yours. They are stored on your own device, and any exports or Share Links you generate are your responsibility once they leave the platform, a Share Link encodes your blueprint in the URL, so anyone who obtains it can load it. Ultra Prompt LLC's proprietary blueprint structures, export templates, and platform "skins" remain our intellectual property and may not be resold or redistributed as your own product. Ultra Prompt does not use your blueprints to train AI models, and you are responsible for complying with the terms of any third-party platform on which you deploy an exported blueprint.
Feedback & Suggestions
If you submit feedback, bug reports, feature requests, or other suggestions to Ultra Prompt LLC, whether through the contact form, email, or any other channel, such submissions are non-confidential and may be used by Ultra Prompt LLC for any business purpose, including improving the platform, without compensation, attribution, or obligation to you.
Copyright Infringement: DMCA
Ultra Prompt LLC respects intellectual property rights. If you believe that any content on our platform infringes your copyright, you may submit a written notice to support@ultraprompt.co containing the following:
- A description of the copyrighted work you claim has been infringed
- A description of where the allegedly infringing material is located on our platform
- Your contact information (name, address, email, phone number)
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf
- Your electronic or physical signature
We will review valid DMCA notices and respond accordingly. Repeat infringers may have their accounts terminated.
Ultra Prompt LLC is registered with the U.S. Copyright Office DMCA Designated Agent Directory under registration number DMCA-1070795. This registration is maintained in accordance with 17 U.S.C. § 512(c)(2).
Export Functionality
Ultra Prompt provides the ability to export prompt templates and generated outputs to your local device. By using the export functionality, you acknowledge and agree that:
- Ultra Prompt LLC is not responsible for any hardware damage, data loss, system failure, or adverse effects on your device alleged to result from downloading or opening exported files
- You are solely responsible for how exported content is stored, shared, or used once it leaves the platform
- Exported prompt content remains subject to the intellectual property terms above, you own your outputs, but you may not resell, redistribute, or commercialize Ultra Prompt's proprietary template structures, frameworks, or library as your own product
- We make no guarantee that exported files will be compatible with all software, operating systems, or future file format standards
8. Free Tier & Subscriptions
Ultra Prompt offers a free tier that allows a limited number of prompt generations without a paid subscription. Free tier limits are subject to change at our discretion with at least 30 days' notice to existing users via email or in-app notification.
Paid subscription plans ("Pro Monthly," "Pro Annual," "Business Hub," and other tiers as offered) provide additional features, unlimited template generations, and early access to new capabilities. ("Unlimited generations" refers to generating prompt text with the platform's templates and tools; metered features, such as the In-House AI credit allowance described in Section 4, carry their own stated limits.) Subscriptions are billed on a recurring basis as specified at the time of purchase. By subscribing to a recurring plan, you acknowledge that your subscription will automatically renew at the end of each billing period at the then-current rate until you cancel. You may cancel at any time through your account settings.
We reserve the right to modify the features included in any plan, add new plans, or discontinue plans with at least 30 days' advance notice to affected subscribers via email or in-app notification.
Annual Price Lock
Pro Annual subscribers keep their renewal price: for as long as your annual subscription remains continuously active, your renewal rate will not increase, notwithstanding the price-change rights in Section 9. If your annual subscription lapses or is cancelled and later restarted, the then-current rate applies to the new subscription.
Lifetime Access Plan
The Lifetime plan is a Personal Pro product: a one-time payment that grants a single individual account access to Ultra Prompt Pro features for as long as the service remains operational. It does not include, convert into, or discount the Business Hub plan or any organizational features, and Founding Member status attaches to the individual account only. "Lifetime" refers to the operational lifetime of the product, not the user's lifetime. "Ceases operations" means any of the following: permanent shutdown of the Ultra Prompt platform, sale or transfer of the Ultra Prompt product to a third party that discontinues service, or corporate dissolution of Ultra Prompt LLC. In the event that Ultra Prompt ceases operations permanently, Lifetime plan holders will receive at least 90 days' advance notice where reasonably possible, and no further charges will be incurred. In circumstances where 90 days' advance notice is not reasonably possible, Lifetime plan holders may contact us at support@ultraprompt.co to request a pro-rated refund based on time elapsed since purchase, at our discretion. The Lifetime plan is non-transferable and tied to a single account.
Desktop Application
In the event of service discontinuation, Lifetime plan holders retain the right to use the last released version of the Ultra Prompt desktop application for personal use. Ultra Prompt LLC makes no guarantee that the desktop application will remain functional across future operating system updates, and no technical support will be provided after the discontinuation date.
Desktop Application: No Hardware Liability
Ultra Prompt LLC is not responsible for any hardware damage, system failure, data loss, performance degradation, or any other adverse effect on your device alleged to result from downloading, installing, or running the Ultra Prompt desktop application. You download and install the application at your own risk. We strongly recommend maintaining current backups of your data prior to installing any software.
Saved Content & Plan Changes
Playbooks require an active Pro subscription. Building, saving, and accessing Playbooks is a Pro feature, and your saved Playbooks remain available only while your Pro subscription is active. Ultra Prompt LLC is not obligated to store, retain, or provide continued access to your Playbooks after your Pro subscription lapses, is cancelled, or is downgraded, and such Playbooks may become inaccessible or be deleted. You are solely responsible for exporting and retaining your own copies of any Playbooks you wish to keep, and we recommend exporting them before any cancellation or downgrade.
Vault content and plan limits. The free tier may store a limited number of Vault items, with higher or unlimited capacity, photo uploads, AI cleanup, and link importing reserved for Pro. If you downgrade from Pro or your Pro subscription lapses, Vault items or features exceeding the free-tier limits may become read-only or inaccessible until you re-subscribe. Your ability to export your Vault data remains available at all times so you can retain your own copies, and we recommend exporting before any cancellation or downgrade. Deleting your account permanently removes your Vault content and uploaded photos as described in our Privacy Policy.
Business Hub Organizations & Seats
The Business Hub plan is a multi-seat subscription for businesses. Purchasing it creates an organization: the purchasing account becomes the organization's owner, selects its industry (which sets the vertical template library the organization sees), and pays for a number of seats. By purchasing or joining a Business Hub organization, you agree to the following:
- Seats and billing. The subscription is billed to the owner per seat, at the rates stated at checkout. The owner may add or remove seats self-serve through the billing portal; quantity changes are prorated by our payment processor under its standard rules. The owner's seat counts toward the seat total. Seat counts above the stated Business Hub maximum require an enterprise arrangement.
- Roles. The owner controls billing, seats, industry, and organization membership, and may designate admins. Admins may manage members and organization templates as the product allows. Members receive working access to the organization's libraries. Member accounts are organization-scoped inside the app: the organization's vertical and shared libraries, not the full personal product, unless their account separately holds a personal plan.
- Invitations. When an owner or admin invites someone by email, we send that person an invitation on the organization's behalf. The inviter represents that they are authorized to provide the invitee's email address and that the invitation is expected workplace communication. Invitees join by creating their own account, which is then linked to the organization.
- Organization content. Templates and other content created by the organization's admins for the organization ("organization templates") belong to the organization, are administered by its owner and admins, including editing and deletion, which applies organization-wide, and are not the property of individual members. Content a member creates in organization workspaces is business content: the organization may retain, access, and administer it as part of the organization's library.
- Seat deactivation and dormant accounts. The owner or an admin may deactivate a member's seat at any time. Deactivation ends the member's access; business content associated with the seat may be preserved in a dormant state for the organization's benefit. A reactivated seat starts fresh. Ultra Prompt LLC is not the arbiter of employment or membership decisions inside an organization, who holds a seat is entirely the organization's call.
- Over-seat pause. If an organization's active members exceed its paid seats (for example, after a seat reduction), Business Hub generation features may pause for the organization until membership fits its paid seats or seats are added. This is a billing-state condition, not a Terms-violation suspension.
- Organization cancellation and lapse. The Business Hub subscription belongs to the owner. If it is cancelled, lapses, or fails payment, every seat in the organization loses Business Hub access: member accounts revert to the free tier (or to whatever personal plan they separately hold). Members acknowledge that their access depends on the organization's subscription remaining active, and Ultra Prompt LLC is not liable to members for access lost through the organization's billing decisions or failures.
- Owner responsibility. The owner is responsible for the organization's use of the service, for its members' compliance with these Terms, and for the accuracy of member information the organization submits.
Commissioned Content (Private Label Builds)
Ultra Prompt offers one-time paid commissions in which we build custom content for your business (each a "Commission"): "Template Build" (custom prompt templates built for and delivered into your organization's Ultra Prompt library) and "Custom Build" (custom working assets such as tracking documents, agent configurations set up on your own AI platform, and hands-on onboarding). By purchasing a Commission, you acknowledge and agree to all of the following:
- Ordering, scope, and authority. Commissions are scoped through an intake process. The written scope confirmation we send you (listing the deliverables, price, included revision pass, and estimated timeline) is the controlling description of the work; anything not listed in it is not included. If you purchase on behalf of a business, you represent that you are authorized to bind that business to these terms.
- An active paid Ultra Prompt subscription is required. Commissioned templates are delivered into, and usable through, your Ultra Prompt library, which requires an active subscription of the applicable tier (typically Business Hub). Purchasing a Commission does not itself create, extend, or reinstate any subscription. If your subscription lapses before delivery, we will hold the completed work for up to 12 months from the date it is ready for delivery and deliver it when your subscription is reinstated; after 12 months the Commission is deemed fulfilled. A lapse on your side does not create a refund obligation on ours.
- When the build begins, and refunds. The build begins when both of the following have occurred: (a) your payment has been received, and (b) we have sent the scope confirmation. Before the build begins, your Commission fee is fully refundable on request. Once the build has begun, the fee is non-refundable, except that if we fail to deliver the scoped work within 30 days after the estimated timeline in the scope confirmation (or a revised timeline you have agreed to in writing, or, if no timeline is stated, within 60 days after the build begins), you are entitled to a refund of the undelivered portion, pro-rated by deliverable. If you hold a statutory right of withdrawal, you expressly request that performance begin upon scope confirmation and acknowledge that, to the extent permitted by law, the right lapses once the work is fully performed. Nothing in this section limits any non-waivable rights you hold under applicable law.
- Delivery, revision, and acceptance. Template Build deliverables are delivered when the commissioned templates appear in your organization's library; Custom Build deliverables are delivered when the files are transmitted to you or set up in your accounts. One revision pass is included per delivery: a single consolidated set of change requests, within the confirmed scope, submitted within 14 days of the delivery it addresses (a single-stage Commission therefore includes one pass; a Commission delivered in agreed stages includes one consolidated pass per stage). Work is deemed accepted if no revision request is received within the applicable window. Additional revisions, and any requests outside the confirmed scope, are new work and will be quoted separately.
- Template Build content is licensed, not sold. Commissioned templates are Ultra Prompt LLC's intellectual property, built for and licensed exclusively to your organization for use while your subscription remains active at the applicable tier. The license is non-transferable and non-sublicensable, except that it may be transferred with the sale of substantially all of your business with our prior written consent, not unreasonably withheld, and the templates may not be resold, redistributed, or offered as part of any competing product, consistent with the intellectual property terms above. If your subscription lapses, is cancelled, or is downgraded below the applicable tier, the license ends and access to the commissioned templates ends with it; continued commercial use of copies retained after the license ends is not authorized.
- Custom Build deliverable files are yours to keep. Files delivered into your own accounts or devices (for example, spreadsheets or agent configurations installed on your own AI platform) are yours, and this ownership survives cancellation. The supporting template library, updates, refinements, and support for those deliverables require an active subscription.
- Your materials, and confidentiality. You retain ownership of the business information, examples, and documents you provide at intake, and you grant us a license to use them solely to perform the Commission. We will not share your intake materials or reuse your business-specific confidential information in work for anyone else.
- What exclusivity covers: and what it does not. Your license is exclusive as to the specific delivered templates. It does not give you any rights over, and does not restrict Ultra Prompt LLC's use of, general concepts, categories of templates, prompt-engineering techniques, frameworks, skills, or know-how, including those developed or refined in the course of your Commission. We may build for other businesses, including businesses in your industry, so long as we honor the confidentiality commitment above.
- No outcome guarantees. Commissioned content is subject to the same disclaimers, limitations of liability, and dispute-resolution terms as the rest of the service. We do not guarantee any particular business result from its use, and you remain solely responsible for how you use the outputs, including compliance with all laws applicable to your business and its communications (for example, advertising, employment, and debt-collection communications remain your responsibility to review and lawfully send).
- Taxes. Commission prices are exclusive of applicable taxes, which may be added at checkout depending on your jurisdiction.
9. Payments & Refunds
All payments are processed through Stripe, a third-party payment processor. We do not store your payment card information. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis until you cancel.
Subscription fees are non-refundable except where required by applicable law, or at our sole discretion in cases of billing errors or extenuating circumstances. If you believe a charge was made in error, contact us within 30 days at support@ultraprompt.co. Residents of the European Union may have additional rights under applicable consumer protection law, including a statutory right of withdrawal for digital services.
Taxes: All prices displayed are exclusive of applicable taxes. Depending on your location, sales tax, VAT, GST, or other applicable taxes may be added to your subscription price at checkout. You are responsible for any taxes applicable to your purchase under the laws of your jurisdiction.
You may cancel your subscription at any time through your account settings. Upon cancellation, your subscription will not renew and no further charges will be made to your payment method. You will retain full access to all Pro features for the remainder of your current paid billing period. Access to Pro features will revert to the free tier at the end of that period. No partial refunds are issued for unused time within a billing period.
Payment Failure
If a recurring payment fails, we will attempt to collect payment using any retry logic provided by our payment processor. If payment cannot be collected after reasonable attempts, we reserve the right to downgrade your account to the free tier or suspend access to Pro features until payment is resolved. You will be notified by email of any payment failure. It is your responsibility to maintain a valid payment method on file.
Price Changes
We reserve the right to change subscription pricing at any time. For existing subscribers, we will provide at least 30 days written notice by email before any price increase takes effect. Your continued use of the service after the effective date of a price change constitutes your acceptance of the new pricing. If you do not agree with a price change, you may cancel your subscription before the new price takes effect.
10. Disclaimers
Ultra Prompt is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
- The service will be uninterrupted, error-free, or available at all times
- The quality or accuracy of any prompts, outputs, or information obtained through the service will meet your expectations
- Any errors in the service will be corrected
- AI-generated outputs produced through third-party APIs will be accurate, appropriate, or suitable for any particular purpose
You use the service at your own risk. Any content generated through Ultra Prompt, whether by our tools or third-party AI models, should be reviewed before use. We are not responsible for decisions made based on AI-generated outputs.
Internet & Browser Dependencies
Ultra Prompt is a web-based service that requires a functioning internet connection and compatible web browser to operate. Ultra Prompt LLC is not responsible for any interruption, degradation, or inability to access the service resulting from:
- Internet service provider (ISP) outages, slowdowns, or service failures
- Browser crashes, incompatibilities, or failures of any kind
- Network congestion, packet loss, or connectivity issues beyond our infrastructure
- Device-level failures, operating system issues, or local hardware problems
- Power outages or other environmental factors affecting your ability to connect
You expressly waive any right to pursue a claim against Ultra Prompt LLC for service unavailability or lost work resulting from internet or browser failures outside of our control.
No Browser or Internet Liability
Ultra Prompt LLC is not responsible for any damage, degradation, malfunction, or adverse effect on your web browser or internet connection alleged to result from accessing or using the Ultra Prompt platform. Normal use of the Ultra Prompt website does not modify your browser settings, alter your network configuration, or interact with your internet service provider in any way beyond standard web traffic. Like most web applications, Ultra Prompt uses your browser's local storage to save preferences and session data on your device.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Ultra Prompt LLC and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or business interruption, arising out of or in connection with your use of, or inability to use, Ultra Prompt.
In no event shall our total liability to you for all claims related to the service exceed the greatest of: (a) the total amount you paid us in the 12 months preceding the claim, (b) $50 USD, or (c) in the case of a Lifetime plan, the total one-time amount paid for that plan.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not fully apply to you.
12. Indemnification
You agree to indemnify, defend, and hold harmless Ultra Prompt LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:
- Your access to or use of Ultra Prompt
- Your violation of these Terms
- Your violation of any third-party rights, including intellectual property or privacy rights
- Any content you create, submit, or transmit through the service
- Your use of third-party API keys and any activity resulting therefrom
Ultra Prompt LLC reserves the right, at your expense, to assume exclusive control of the defense and settlement of any claim subject to indemnification by you. You agree to cooperate fully with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it. We will not enter into any settlement that imposes obligations, restrictions, or liability on you without your prior written consent, which shall not be unreasonably withheld.
13. Termination
We may suspend or terminate your access to Ultra Prompt at any time, with or without notice, if we believe you have violated these Terms or if continued access would create legal or reputational risk to us or others. Accounts terminated for violations of these Terms are not entitled to any refund of subscription fees paid. For terminations not related to Terms violations, paid subscribers may contact us at support@ultraprompt.co to request a pro-rated refund at our sole discretion.
Suspension Pending Review: In cases where we believe a Terms violation may have occurred but have not yet made a final determination, we may suspend your account pending review. We will notify you by email and aim to communicate a final decision within 5 business days. Suspension is not a permanent termination, and access will be restored if no violation is found.
Complimentary and Trial Access: Access granted on a complimentary, gifted, promotional, or beta-testing basis is provided at our sole discretion and may be modified or revoked at any time without notice. Revocation of complimentary access does not constitute termination under this section and does not entitle the recipient to any refund or compensation.
You may delete your account at any time using the in-app "Delete My Account" button in your account dashboard (Settings → Danger Zone), or by contacting us at support@ultraprompt.co. Upon account deletion, your stored data will be removed within 30 days in accordance with our Privacy Policy. Account deletion does not automatically cancel any active Stripe subscription, please cancel your subscription separately to stop future charges.
Termination does not relieve you of any obligations incurred prior to the termination date. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) shall continue to apply.
14. Force Majeure
Ultra Prompt LLC shall not be liable for any failure or delay in performance of its obligations under these Terms arising out of or caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, government actions or restrictions, internet or telecommunications infrastructure failures, cyberattacks, power failures, or any other event outside of Ultra Prompt LLC's reasonable control ("Force Majeure Event").
In the event of a Force Majeure Event, our obligations under these Terms will be suspended for the duration of the event. We will make reasonable efforts to notify affected users and resume normal service as quickly as practicable. Paid subscribers affected by an extended Force Majeure Event lasting more than 30 consecutive days may contact us at support@ultraprompt.co to discuss account credits or accommodations at our discretion.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email.
Your continued use of Ultra Prompt after changes are posted constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the service.
16. Dispute Resolution & Binding Arbitration
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.
You and Ultra Prompt LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of Ultra Prompt, including disputes about the validity, applicability, or scope of this arbitration agreement, shall be resolved exclusively through binding individual arbitration rather than in court, except as set forth below.
Arbitration Process
Arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at adr.org. The arbitration will take place in Monroe County, Illinois, or remotely if mutually agreed upon. Each party shall bear their own costs and fees unless the arbitrator determines otherwise under applicable AAA rules.
Small Claims Exception
Either party may bring an individual claim in small claims court if the claim qualifies under that court's jurisdictional limits. This exception does not waive any other provision of this arbitration agreement.
Class Action Waiver
You and Ultra Prompt LLC each expressly waive the right to participate in a class action lawsuit, class-wide arbitration, consolidated arbitration, or any other representative proceeding. All disputes must be brought solely in your individual capacity. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
Time Limit to File Claims
Any claim or cause of action arising out of or related to your use of Ultra Prompt or these Terms must be filed within one (1) year after the claim or cause of action arose, regardless of any statute or law to the contrary. Claims not filed within this period are permanently barred. This limitation applies whether the claim is brought in arbitration, small claims court, or any other forum.
30-Day Opt-Out Right
If you do not wish to be bound by this arbitration agreement, you may opt out by sending an email to support@ultraprompt.co within 30 days of first creating your Ultra Prompt account, or within 30 days of the effective date of these Terms if your account was created prior to that date. Your opt-out notice must include your full name and the email address associated with your account, along with a clear statement that you are opting out of the arbitration agreement. Opting out does not affect any other provision of these Terms.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes not subject to arbitration under Section 16 shall be subject to the exclusive jurisdiction of the state and federal courts located in Monroe County, Illinois.
If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
18. Contact Us
If you have questions, concerns, or requests related to these Terms of Service, please contact us:
- Email: support@ultraprompt.co
- Company: Ultra Prompt LLC
- Registered Agent: Northwest Registered Agent, Monroe County, Illinois
- Website: ultraprompt.co
We aim to respond to all legal inquiries within 5 business days.